We ship from Louisville, Kentucky Monday through Friday, excluding holidays!
U.S. Shipping Transit Times
Orders are typically processed and shipped in 1-2 business days. Our default method of shipping is Standard, which takes approximately 5-8 business days to deliver within the USA. Most customers receive their order within a week, but delays are possible.
Estimated Transit Times:
Standard Shipping arrives approximately 5-8 business days
Priority Shipping arrives in an estimated 2-3 business days
Express Shipping arrives in 1-2 business days guaranteed
All orders come with shipping and tracking information! Please check your emails for updates.
Please allow 48 hours for tracking to be updated.
We advise to sign up for e-mail and/or SMS notifications through the final tracking information to ensure you receive real-time updates for your package's last location.
We are NOT responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking information we provide, please contact the last available courier for more information.
If you have any questions or concerns about shipping, please feel free to contact us at: firstname.lastname@example.org
In Store Pick-Up
Online orders may be picked up from our Westport Village store.
1301 Herr Lane Unit 152
All orders can be picked up in two business days. You will get email confirmation when your order is ready for pick up, which may be quicker than stated above.
Once your order is fulfilled, you will receive a confirmation email that your order is ready to be picked up. You will have to show us a photo I.D. matching the order or your confirmation email at pick up. Orders will be kept at our store front until they are picked up!